Getting Good at What You’re Bad at

The Challenge at Hand

As a business owner, understanding your competitive advantage and leveraging your strengths are the catalyst behind business success. To sustain that success and grow to new heights, many business owners at some point must confront the things that they’re not so good—or even bad—at. Join us as we take a look at the following hypothetical story of a business owner who had to bolster some of her weaknesses in order to supplement her strengths and find success.

Jill Stork’s remarkable journey in the realm of online security software made her renowned among local accounting firms. Being a small business with a product she believed spoke for itself, she relied heavily on word-of-mouth referrals. This business model combined with her reservations about sales and financial management, spelled challenges for the future of her business and for her own financial future. 

Enter you, the business advisor. 

The Advisor’s Value Proposition

Jill’s situation is a classic case many advisors often encounter. Entrepreneurs possess a profound depth of knowledge in their craft but might lack the comprehensive overview to navigate the complexities of expanding or transitioning their businesses.

Her first step was meeting a financial advisor. While Jill loved to say, “I just want to program”, her dreams were broader: a life of retirement in Wyoming, ensuring her children’s higher education, and the joy of flying.

For business advisors, understanding a client’s core aspirations can be the foundation of a transformative strategy. The true value-add of working with an advisor skilled in Exit Planning is that you can help owners like Jill identify the gaps between her weaknesses and her future goals and plans. 

While in this case Jill’s strengths were highly technical and specific, in order for her to make progress towards the post-exit life she desires she must broaden her scope. Owners like Jill need the guidance of a trusted advisor to be able to take a step back and look at the bigger business picture to include alternative sales models, additional revenue streams, and ways to improve business value.  

Crafting a Blueprint for Success

Motivated by a recommended Exit Planning Advisor, Jill’s journey took a turn for the better once she placed a higher emphasis on development in the areas she was lacking. 

As an advisor, here’s what you can offer to clients like Jill:

  • Vision and Expansion: Hiring a proficient sales manager can lead to building an efficient sales team, essential for business growth.
  • Operational Efficiency: Streamlining processes and scaling teams is another avenue to explore, ensuring a seamless business operation.
  • Financial Foresight: Directing investments with an eye on retirement and other personal goals can mean the difference between dreams achieved and opportunities missed.
  • Planning for the Long-Term: Instituting an estate plan and creating a business continuity blueprint can safeguard against unexpected challenges.

Why Every Business Owner Needs an Advisor Team

Jill’s success story, from expanding her clientele to the eventual sale of her company, highlights the monumental impact of having the right advisory team.

As a business advisor, your role in shaping, guiding, and executing such transitions is paramount. To learn more on the impact that an advisor team can have, check out our blog on Why business advisors are essential in planning for a successful future.

The Bottom Line: Elevate Your Advisory Role

Being a business advisor in today’s ever-evolving landscape means more than just offering advice. It’s about understanding, strategizing, and pioneering transformative journeys for your clients.

2023 BEI National Conference Highlights 

Overview 

The 2023 BEI National Exit Planning Conference gathered 140 Exit Planning professionals in Denver, Colorado last week. Over three days at the Four Seasons Hotel Denver, attendees connected with peers, thought leaders, and gained insights from business, leadership, and marketing experts through a variety of sessions and networking events.

Professionals from various industries and sectors, including financial and business advisory, accounting, banking, consulting, mergers & acquisitions, and legal, came from all around the country to participate in the conference. With more than 25 sessions led by 33 speakers and in line with the conference theme, “From Engagement to Action,” attendees left feeling motivated to elevate their Exit Planning work to new heights.

Powerful Partnerships  

Our 12 industry partners played a vital role in making the 2023 BEI National Conference a resounding success. These sponsors provide valuable tools and services designed to  enhance the services of any professional advisor. Throughout the main event, the exhibit hall buzzed with activity as attendees connected and discovered innovative solutions to incorporate into their work.

We highly recommend visiting their websites, which are linked below, to explore how their offerings can support and enrich your planning efforts with your clients.

A special thanks again to the following 2023 sponsors:  

Inspirational & Informative Speakers & Sessions  

Tuesday –  

After a powerful kickoff session by returning speaker Stuart Sorkin (Business & Legal Advisors) on successful strategies to maximize company value, a variety of breakout sessions were offered for attendees to enjoy. Some of mention include: 

  • A discussion on traditional vs. digital client-engagement strategies led by BEI Members Robert DePalo and Patrick Carroll that focused on modern tactics of email and social media. 
  • A popular session put on by Greg Banner of Asset Preservation Strategies, Inc., titled Tax Strategies for Highly Appreciated and Concentrated Stock. Banner broke down the different tax and investment planning recommendations used for these types of transition events. 
  • An interactive presentation by BEI Members Todd Feldman and Eddie Drescher on Business Continuity Instructions and the importance of them in kickstarting an Exit Planning engagement. 
  • A highly-attended session by BEI Member Terry Staley and his associate on cash flow modeling. 
  • Keynote speaker Kevin Knebl concluded the day with a presentation on how to leverage technology to create human connection and conversation.  

Wednesday  –  

Momentum from day one carried into Wednesday, where another impressive lineup of speakers gave impactful presentations, including:  

  • An inspiring morning session with Allie Taylor of Clear Water Insights to get attendees inside the minds of their business owner clients to better understand their strengths, ambitions, and challenges. 
  • A presentation by David Jean, Cory Tanner, and Nick Niemann on the importance of staying involved with business owners through the various stages of business planning. 
  • A pre-lunch session all about AI and the future of planning alongside powerful technological advances hosted by Kelly Finnell and Molly Coyne of Executive Financial Services and their guest, Laura Miller of Shadowing AI. 
  • An afternoon presentation by Matthew Pohl with The ReWild Group on how to boost business value using a case study example to illustrate strategies. 
  • The conference concluded with a session led by CEO Jared Johnson and Founder John Brown on the future of planning at BEI. They discussed several upcoming developments to service offerings, as well as a sneak peek of the new software and user interface. Stay tuned to learn more!   

Interactive Workshops  

Those attendees who opted into the optional workshops on Monday had two paths:  

  1. Client Engagement Workshop

The  client-engagement workshop this year was titled, “LinkedIn, Social Selling, & Relationship Marketing for Huge Sales and Business Success.” With plenty to discuss, facilitator Kevin Knebl kept the day moving by providing interactive discussions about improving social media presence, out-of-the-box marketing strategies, and more! 

  1. CExP Workshop  

The second workshop option was provided for those attendees with the Certified Exit Planner (CExP) designation. Led by BEI Founder, John Brown, attendees were placed in groups of their peers, tasked with creating their own Exit Planning recommendations after receiving case study details to work through collectively.  

Relationship Building, Networking & More!  

There were plenty of opportunities to network throughout the conference, including the exhibitor hall, lunch hours, and evening receptions. Many attendees have mentioned that the collaborative atmosphere and the chance to connect with peers are the biggest advantages of attending the BEI Exit Planning Conference. Ultimately, the main purpose of the conference is to share stories, exchange ideas, and discover new systems and processes that can be implemented in attendees’ practices.  

Whether you were in attendance or couldn’t make it this year, we invite you to join us next year. Get ahead of the game and register early at the following link:  

2023 BEI National Conference: August 12 – 14, 2024 at The Four Seasons Denver.  

https://cvent.me/w9XqE9

We also welcome and encourage feedback so we can make next year our best event yet. To give us your suggestions, contact us at ev****@be***.com

Fairness in Family-Run Businesses: A Guide for Advisors

For business advisors, the multifaceted world of family-run businesses can be as rewarding as it is complex. One of the most intricate aspects of guiding such businesses is ensuring fairness, especially when both business-active and non-business active children are in the picture. But how do you, as a business advisor, offer expert guidance in such scenarios?

Understanding Fairness Beyond Business

When dealing with family-run businesses, the role of a business advisor isn’t solely about dividends, shares, or operations. It’s about understanding and emphasizing the importance of fairness, a crucial consideration, especially when children play different roles within the business. Tackling the delicate issue of fairness in family business transfer is akin to navigating a complex labyrinth, but with the right approach, the journey can lead to collective success.

Recognizing the unique talents and aspirations of each child is vital. Whether they are fully invested in the family enterprise or seeking different paths, their ambitions and contributions should be acknowledged. Such recognition not only ensures individual growth but solidifies the long-term success and cohesion of the family enterprise. 

The Imperative of Open Communication

For any business advisor, communication is essential. Remember, by fostering an environment that values open dialogue, you are laying the groundwork for mutual understanding and respect.

Advisors should actively encourage the allocation of resources and mentorship for business-active children, helping them bloom within the company’s confines. Simultaneously, it’s vital to bolster non-business active children by supporting their ambitions outside the family firm. As highlighted in a previous BEI article sharing eight questions to ask your client as their child takes over the business, it’s crucial for every voice to be heard, acknowledged, and appreciated.

Crafting a Legacy Rooted in Fairness

Incorporating fairness into a family business is not just about the present but is a legacy-building move. A culture rooted in fairness fosters adaptability, collaboration, and resilience. It’s about making the family-run business not just an enterprise but a living ecosystem that thrives on collective aspirations and dreams.

Such a culture enhances the bond within the family, also bolstering the reputation of the business in the wider community. Fairness is, after all, more than equitable distribution; it’s about shaping an environment where every member has an equal shot at success. For a deeper dive into this, check out our blog post on 5 pros and cons of family business transfers

The Bottom Line

To business advisors guiding family-run businesses: fairness is not just a principle to uphold; it’s a strategy for long-term success. It’s about recognizing individual paths, facilitating open dialogue, and ensuring that each member feels valued and included. By championing these principles, you’ll be guiding your clients towards a brighter, more harmonious future where both the business and family members can thrive.

Remember, in the intricate dance of family-run businesses, fairness is the tune to which success gracefully sways.

Building Resilience in Uncertain Times: A Guide for Advisors

Over the past few years, we’ve witnessed significant shifts in the global business landscape. Businesses, particularly SMEs (Small and medium-sized enterprises), have confronted the trials and tribulations of market disruptions head-on, teaching us valuable lessons about resilience and strategic planning. 

The whispers of a looming economic downturn are growing louder, prompting business owners to strategize for the future. This article explores how effective planning can enable businesses to weather economic uncertainties and emerge stronger, and what you can do as an advisor to better serve your clients. Check out 15+ resources to get you thinking about ways to get new clients!

Embracing the Post-Great Resignation Era:

One of the most fascinating narratives of our recent business environment is the aftermath of the “Great Resignation.”  The mass exodus of employees seeking better opportunities has shifted the responsibility to employers to align with the evolving workforce expectations. This task is challenging enough in stable times, let alone during economic uncertainty.

However, proactive business owners who have initiated future-oriented planning often have an answer to such dilemmas in the form of ‘Golden Handcuffs.’ This concept encourages the retention of key employees and next-tier management by offering incentives that encourage long-term commitment. Encourage your business owner clients to build relationships with key employees early on, solidifying this idea of employee retention. 

These benefits, ranging from exceptional compensation packages to opportunities for ownership and unique perks, are vital elements of a resilient business plan. In the face of economic downturns, such strategies can reduce the risk of losing critical talent to competitors offering greener pastures.

Strengthening through Client Diversification:

Recessions typically impact a broad spectrum of clients, often leading to reduced demand and shrinking margins. Here’s where the age-old wisdom of diversification proves its worth. Having a diverse customer base is not just a driver of your client’s business value but also a critical component of planning for a successful future.

Ask your client, “What would happen if you lost one or two of your biggest customers?” If this thought causes unease, it might be time to consider diversifying. 

You can achieve this by:

  • Developing competitive advantages within products and services.
  • Recruiting strategic management personnel capable of tapping into new client segments.

Guarding The Fort:

As interest rates and inflation costs continue to rise, so do the costs of doing business. Therefore, safeguarding your client’s assets, especially against the siphoning effect of taxes, becomes increasingly vital. Most business owners cherish the idea of minimizing tax obligations. 

However, not many take proactive steps to achieve this goal. This is where you come in as an indispensable advisor. No matter what your client’s goals are, BEI tools and resources empower advisors to approach any planning conversation with confidence. 

The significance of tax minimization becomes particularly critical during economic downturns, as the savings can be channeled towards business operations, investments, or incentivizing top-tier management. The earlier tax-minimization strategies are implemented, the better prepared your clients will be. 

Are you interested in learning more about tax-minimization strategies? Business and Legal Advisors & Madison Fund Service, Ltd. (Madison Tax Advisory) are both BEI Strategic Alliance Members and excel in tax planning & minimization strategies. 

The Bottom Line:

The intersection between planning for a prosperous future and preparing for a potential downturn is more significant than many business owners realize. Proactive planning can bolster your client’s business against the challenges of economic uncertainty. Not convinced? Check out Why Business Advisors are Essential for Planning a Successful Future!

We are dedicated to assisting business advisors in identifying and prioritizing their objectives concerning their clients & businesses, employees, and families. If you’re ready to discuss your future goals and gain insights into possible paths to achieve them, we’re here to help. Feel free to contact us at your earliest convenience.